Useful Information

LEAD TIMES

We will confirm your lead time at the point of ordering. The lead time for each item begins when your deposit and fabric (where applicable) are received, and all drawings and samples have been approved. 

FABRIC

FR Treatment
All fabric that is composed of less than 75% natural materials must have undergone the relevant FR-treatment for domestic or commercial projects. We advise you check with the fabric supplier before purchasing. 

All fabric for residential properties that is composed of more than 75% natural materials can be interlined. Ochre House supply this to customers at £15 per metre inc VAT.

COM Fabric
If you are sending your own fabric (COM) this must arrive at our workshop pre-treated (where applicable). The address and contact information for shipping is:

Address:
Angora Manufacturing
Rua Zona Industrial, nº 236
4580-565 Lordelo
Paredes   
Portugal 

Contact: Leo Macedo
Number: 00351 925 663 608
Email: leonardo@theochrehouse.co.uk

 

FABRIC SUPPLY

If you wish Ochre House to purchase fabric on your behalf, the costs of fabric, FR treatment and carriage are POA.

CUSTOMISATION

Finishes
Our pricing includes two bespoke sample matches. Any additional sampling is charged at £100 inc VAT per sample.

Drawings
Our pricing also includes your initial client drawing and two subsequent revisions. Any additional drawings are charged at £60 inc VAT.

STORAGE 

Our pricing includes storage for up to two weeks beyond the agreed delivery date. After that storage is chargeable, with the cost dependent on the order volume. 

DELIVERY & INSTALLATION

UK Mainland - White glove delivery & transport charges

Zone 1 & 2:
Greater London - East & West Sussex - Surrey - Kent - Berkshire - Oxfordshire - Buckinghamshire - Hertfordshire - Bedfordshire - Essex - Northamptonshire - Leicestershire - Cambridgeshire - Suffolk - Norfolk - Lincolnshire - Hampshire - Dorset - Somerset - Wiltshire - Gloucestershire - Herefordshire - Worcestershire - Shropshire - Staffordshire - Cheshire - Greater Manchester - Merseyside - Derbyshire - Nottinghamshire - East/West/South Yorkshire

Zone 3:
Devon - Wales - Lancashire - North Yorkshire - Cumbria - Durham - Northumberland - Cornwall

Zone 4:
Scotland 

Overseas delivery 
Delivery overseas is quoted case by case, based on order volume. 

INSTALLATION

Installation & Fitting are quoted case by case, based on £500 + VAT per day for a two man installation team.